Assistant Project Manager

Job Description

Are you an experienced Assistant Project Manager or an up and comer ready for your next challenge? Do you have a passion to work hard overlaying a services business, to deliver- exceptional partner led service? Are you self-motivated, solutions oriented, driven but easy to get along with and full of positive energy? Are you seriously interested in working hard and doing what it takes and work with a great team and great company?  If so, we are interested in speaking with you!

The Assistant Project Manager is a services enablement overlay with primary responsibilities of project activities management, scheduling and dispatch, and ticketing system administration which requires extreme diligence. Maintain project documents and reports, ticketing system administration, quoting, and close out documents.

This is the support resource on the coordination of activities and information between key engagement stakeholders, sales team, finance, purchasing and the strategic partners.

Primary Responsibilities

  • Work with internal and external team members on various service tasks and project activities regarding
  • Contribute to the planning and development of projects
  • Perform such tasks as technician sourcing, confirmations, check in’s/out’s, deliverables attainment,  escalation support, close out meetings in partnership with our services partners
  • Maintain work orders records/details within the company system
  • Personally, oversee outsourced engagements and SOW development
  • Maintain services pipeline reports along with KPIs around the services business

Qualifications

  • Assembles resources (people, material, support) to get things done. Orchestrates multiple activities simultaneously to accomplish a goal
  • Experience in the IT solutions, product sales or technology industry a plus
  • Experience with MS Office (Word, Excel, PowerPoint) and project management software
  • Able to work under pressure independently and as part of a team. This role requires you to work across functions and departments
  • Excellent communication skills — you will interact with customers and cross- functional teammates regularly
  • Excellent time management and organization skills along with managing multiple initiatives

About Trifecta Networks

Trifecta Networks is a global provider of IT Solutions headquartered in Tampa, FL, with a satellite office in Syracuse, NY. We have been in business for nearly two decades, focused on helping our customers drive efficiency and savings with no trade-off on quality as it relates to their IT infrastructure investments. We differentiate vs. the competition with an unwavering focus on the customer experience and on developing long-term partnerships with our customers and vendors. We are a sales driven organization where every aspect of the business is designed around the customer experience and supporting the sales organization’s ability to deliver on our promise of hyper-responsive, reliable service grounded on deep technical expertise. Our business is organized across the four main stages of the IT lifecycle:

  1. IT Solution Provider (hardware): based on a hybrid approach blending the best of both new and certified pre-owned (CPO) infrastructure hardware that delivers quality at a discount and allows our customers to stretch budgets and do more with less
  2. Professional Field Services: highly specialized professional services and project management that support equipment from deployment through decommissioning allowing customers to focus on running their business
  3. Maintenance Solutions: designed for legacy IT infrastructure equipment, our customizable, low-cost alternatives to OEM support contracts ensure customers pay only for what they need
  4. IT Asset Disposition:  when equipment has reached the end of its useful life for one organization, Trifecta’s ITAD capabilities allow for hassle free and secure removal, certified data destruction and either remarketing or recycling. If equipment can be remarketed, Trifecta pays top dollar which can be used to offset the cost of the new equipment coming in and therefore increase overall ROI on IT infrastructure investments

Trifecta views its people as its best asset and as a result, there is an extraordinary focus on developing a world class culture focused on teamwork, customer service, accountability and fun. Our goal is to make Trifecta the absolute best place any of us has ever worked.

Our culture is based on these core values

  1. Deliver What You Promise: Be reliable, be truthful and be accountable
  2. Care for Others: Treat others how you’d like to be treated
  3. Take Pride in all You Do: Commit to excellence, take ownership – be solution oriented
  4. Have Some Freaking Fun: Life is short, work can be fun. Don’t take yourself too seriously
  5. Build Lasting Relationships: We are in the relationship business, we’re here for the long haul

Location

  • Full time at our Oldsmar, Florida (required in office)
  • Position Type: Full-time

What we bring to you

At Trifecta Networks, sales are our drive, but fun with our team is required. We offer a modern, sleek work environment with your favorite tunes in the background. We enjoy regular happy hours and catered lunch!

We offer a generous compensation package, including the opportunity for: 

  • Competitive base salary
  • Opportunity for quarterly and yearly performance-based rewards
  • Full medical with dental and vision with flexible spending accounts
  • Life insurance
  • Long- and short-term disability
  • 401(k)
  • PTO

As a condition of employment, upon offer, candidates will be required to participate in a background check and complete a pre-employment drug screen.

Equal Employment Opportunity

• Trifecta Networks is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
• Females, minorities, veterans, and individuals with disabilities are encouraged to apply.