{"id":87,"date":"2020-09-29T12:27:35","date_gmt":"2020-09-29T16:27:35","guid":{"rendered":"https:\/\/trifectantwks.wpengine.com\/?page_id=87"},"modified":"2021-01-25T09:44:13","modified_gmt":"2021-01-25T14:44:13","slug":"maintenance","status":"publish","type":"page","link":"https:\/\/www.trifectanetworks.com\/staging02\/maintenance\/","title":{"rendered":"Maintenance"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">IT Maintenance and Support Situation Overview<\/h2>\n\n\n\n<p>It\u2019s estimated that&nbsp;<strong>maintenance and support contract spend can consume as much as 25% of an average enterprise\u2019s annual IT budget<\/strong>. This is&nbsp;<strong>driven by the OEMs<\/strong>&nbsp;who generally&nbsp;<strong>push use of their support offerings on all IT hardware<\/strong>. But, especially in the case of post-warranty, end-of-service or end-of-life equipment, that&nbsp;<strong>means<\/strong>&nbsp;<strong>paying a premium for features that aren\u2019t needed&nbsp;<\/strong>or might never be used. Furthermore, because it is designed to push purchases of new equipment well before current equipment has reached the end of its useful life, OEM pricing&nbsp;<strong>increases as assets age<\/strong>&nbsp;and can ultimately end up&nbsp;<strong>costing more than the equipment it\u2019s supporting<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Third Party Maintenance Provides a Solution<\/h2>\n\n\n\n<p>Third Party Maintenance can drive hard dollar savings as well as delay costly and time-consuming equipment refreshes, meaning budgets can be allocated to other areas of a business.<\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center\">\n<div class=\"wp-block-column is-vertically-aligned-center\">\n<div class=\"wp-block-group callout has-background\" style=\"background-color:#eeeeee\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"has-text-align-center wp-block-heading\">Advantages of TPM<\/h3>\n\n\n\n<ul class=\"checkmark wp-block-list\"><li>Hard dollar savings \u2013 30-60%+<\/li><li>Avoid OEM post-warranty or EOSL maintenance increases<\/li><li>Extend the life of IT assets \/ delay infrastructure refreshes<\/li><li>Redeploy existing assets<\/li><li>Flexibility in contract lengths and structure<\/li><li>Leverage against OEMs<\/li><\/ul>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center\">\n<figure class=\"wp-block-pullquote\"><blockquote><p>To achieve greater savings, some enterprises consider TPM support for post-warranty data center equipment, or for networking at campus or remote locations.<\/p><cite>Competitive Landscape: Partnering with Third-Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization, July 2017 [ID G00327262]<\/cite><\/blockquote><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Trifecta Recommends Smart Maintenance Strategies Incorporating Third Party Alternatives<\/h2>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>Customers will often switch to TPMs when the original warranty runs out, rather than renew the OEM support contract, due to significant increases in OEM post-warranty pricing.<\/p><cite>Competitive Landscape: Partnering With Third-Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization, July 2017 [ID G00327262]<\/cite><\/blockquote><\/figure>\n\n\n\n<p class=\"has-text-align-center\">There shouldn\u2019t be a one size fits all approach. It\u2019s important for IT and Procurement teams contemplating third party maintenance to evaluate the associated risks and rewards as they consider the service. Here\u2019s a simple way to look at it:<\/p>\n\n\n\n<h3 class=\"has-text-align-center wp-block-heading\">As Assets Age, The Value of TPM Increases<\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.trifectanetworks.com\/staging02\/wp-content\/uploads\/2020\/11\/Risk-of-TPM-with-Years-Graph.svg\" alt=\"\" class=\"wp-image-1144\" width=\"800\" height=\"313\"\/><\/figure><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns collapse\">\n<div class=\"wp-block-column\">\n<h3 class=\"has-text-align-center wp-block-heading\">1-3 Years<\/h3>\n\n\n\n<p class=\"has-text-align-center\"><strong>Higher risk, lower reward of TPM:<\/strong> Utilize OEM Maintenance<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>OEM maintenance is cheap<\/li><li>Most software and firmware development occurs in early years after a product release<\/li><li>Frequent updates required<\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<h3 class=\"has-text-align-center wp-block-heading\">4-6 Years<\/h3>\n\n\n\n<p class=\"has-text-align-center\"><strong>Risk of using TPM is minimal:<\/strong> Rewards of using TPM are meaningful<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Software and firmware development focus shifts to latest generation products<\/li><li>Fewer updates and less OEM support for HW<\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<h3 class=\"has-text-align-center wp-block-heading\">7+ Years<\/h3>\n\n\n\n<p class=\"has-text-align-center\"><strong>No risk, all reward:<\/strong> Move 100% to TPM<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>OEMs announce end-of-life (EOL) and end-of-support (EOS)<\/li><li>Virtually no new software or firmware development<\/li><\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group callout has-background\" style=\"background-color:#eeeeee\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"has-text-align-center wp-block-heading\">Key Conclusions<\/h2>\n\n\n\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"76\" height=\"70\" src=\"https:\/\/www.trifectanetworks.com\/staging02\/wp-content\/uploads\/2020\/10\/Caution-Sign-Icon.svg\" alt=\"\" class=\"wp-image-548\"\/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center\">The perceived risk of using TPM is greater than the actual risk<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"78\" height=\"70\" src=\"https:\/\/www.trifectanetworks.com\/staging02\/wp-content\/uploads\/2020\/10\/Heartbeat-Icon.svg\" alt=\"\" class=\"wp-image-549\"\/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center\">Service hardware life is much greater than their planned service lives<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img  decoding=\"async\" width=\"60\" height=\"70\" src=\"https:\/\/www.trifectanetworks.com\/staging02\/wp-content\/uploads\/2020\/10\/Piggy-Bank-Icon.svg\" alt=\"\" class=\"wp-image-550\"\/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center\">The rewards are saving 40-60%+ on annual maintenance costs<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p>Trifecta Networks can help assess your current maintenance \/ support spend and provide actionable recommendations based on a <a href=\"https:\/\/www.trifectanetworks.com\/staging02\/maintenance\/hybrid-support-model\/\">Hybrid Support Strategy<\/a> to <a href=\"https:\/\/www.trifectanetworks.com\/staging02\/maintenance\/savings-calculator\/\" data-type=\"page\" data-id=\"129\">reduce costs<\/a> and improve the user experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT Maintenance and Support Situation Overview It\u2019s estimated that&nbsp;maintenance and support contract spend can consume as much as 25% of an average enterprise\u2019s annual IT budget. This is&nbsp;driven by the OEMs&nbsp;who generally&nbsp;push use of their support offerings on all IT hardware. But, especially in the case of post-warranty, end-of-service or end-of-life equipment, that&nbsp;means&nbsp;paying a premium [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":401,"parent":0,"menu_order":41,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-87","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/pages\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/comments?post=87"}],"version-history":[{"count":0,"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/pages\/87\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/media\/401"}],"wp:attachment":[{"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/media?parent=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}