{"id":8067,"date":"2022-07-01T08:22:13","date_gmt":"2022-07-01T12:22:13","guid":{"rendered":"https:\/\/www.trifectanetworks.com\/?p=8067"},"modified":"2022-07-01T08:22:15","modified_gmt":"2022-07-01T12:22:15","slug":"benefits-of-third-party-maintenance","status":"publish","type":"post","link":"https:\/\/www.trifectanetworks.com\/staging02\/about\/blog\/benefits-of-third-party-maintenance\/","title":{"rendered":"Benefits of Third-Party Maintenance"},"content":{"rendered":"\n<p>Third-party maintenance providers supply a valuable resource for customers looking to support stable environments that are two to three years or older, systems that are in a steady state (limited or no changes to the firmware, patches, and updates), or end-of-life assets until they can refresh their technology or retire an old application or when they need a bridge solution during a migration.<\/p>\n\n\n\n<p>These providers are a valuable, viable option for many organizations, and they should not be overlooked when trying to implement a &#8220;hybrid support model&#8221; to optimize capital and operational expenditures.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Advantages of third-party maintenance<\/h2>\n\n\n\n<p>The reasons to use a TPM provider can vary by organization:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Hard dollar savings \u2013 50-90%+<\/li><li>Avoid OEM post-warranty or EOSL maintenance increases<\/li><li>Extend the life of IT assets \/ delay infrastructure refreshes<\/li><li>Redeploy existing assets<\/li><li>Flexibility in contract lengths and structure<\/li><li>Leverage against OEMs<\/li><li>Better response and support<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What to consider?<\/h2>\n\n\n\n<p>When evaluating the support capabilities of TPM providers, customers should ask the following questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Whom do I trust to fix my support issues?<\/li><li>Do they provide support at good value?<\/li><li>Do they have the proper sparing and logistics?<\/li><li>Can they respond within my SLA?<\/li><li>Do they have the geographical coverage?<\/li><li>How easy is it to place a call?<\/li><li>Do they have the engineering talent?<\/li><li>Do they have the right support options?<\/li><li>How easy are they to do business with?<\/li><li>Can they provide a single point of contact as well as multivendor support?<\/li><li>Do they have the tools and portals to resolve issues quickly and proactively?<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Takeaways<\/h2>\n\n\n\n<p>TPM providers are a viable alternative for organizations, especially as they are facing the challenge of OEM inventory issues. Tri-Net, trifecta\u2019s alternative to costly and rigid manufacturer maintenance, can cover any equipment you have running on your network while you wait for your new equipment to arrive.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Third-party maintenance providers supply a valuable resource for customers looking to support stable environments that are two to three years or older, systems that are in a steady state (limited or no changes to the firmware, patches, and updates), or end-of-life assets until they can refresh their technology or retire an old application or when [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":8069,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-8067","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/posts\/8067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/comments?post=8067"}],"version-history":[{"count":0,"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/posts\/8067\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/media\/8069"}],"wp:attachment":[{"href":"https:\/\/www.trifectanetworks.com\/staging02\/wp-json\/wp\/v2\/media?parent=8067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}