Tri-Net: Third-Party IT Maintenance that Outperforms OEM Support
Trifecta’s Tri-Net provides reliable third-party hardware maintenance and support for enterprise IT infrastructure, helping organizations extend the life of their equipment, reduce maintenance costs by up to 70% with enterprise‑grade coverage for servers, storage, and network infrastructure, and keep critical systems running smoothly.
Why Choose Tri-Net
Custom Portal
Centralized IT service & contract management platform
Fast Support
Rapid ticket creation & dispatch
Flexible Contracts
Custom SLA options beyond OEM limits
Lifecycle Intelligence
Track EOSL hardware & coverage
The Tri-Net Portal
A centralized command center for your infrastructure support environment
Key Capabilities Include:
- Asset and contract visibility
- Service ticket creation and tracking
- Equipment lifecycle monitoring
- Coverage and SLA reporting
- Multi-vendor infrastructure management
How Onboarding Works
Assessment & Audit
- Inventory assets, review SLAs, and analyze incident history.
Custom Quote & Plan
- Right‑size coverage by site and device; align SLAs to business impact.
Transition & Logistics
- Coordinate parts positioning, access, and runbooks with your team.
Operate & Optimize
- Deliver support, review performance, and iterate on coverage.
Third-Party Maintenance for Servers, Storage & Networking
Dependable Service for Critical Systems
Emergency Break Fix Repair
Rapid response for critical
infrastructure failures
Customized SLAs
Flexible and tailored 24×7 or 9×5 NBD
options designed for rapid response
End-of-Life Coverage
Specialized support for legacy, EOSL,
and unsupported IT equipment