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Testing & Inspection

tTrifecta Networks Equipment Testing Lab

Over 17 Years in Operation 

Not many companies can make the statement of having the most advanced network equipment testing lab to date. With a less than 1% return rate on all certified pre-owned hardware, the Trifecta testing lab has a proven track record to provide reliable equipment at a fraction of the cost of new gear.

Our network engineers are continually making improvements, ensuring all equipment tested maintains the highest level of quality you would expect from an industry leader. Over 1,500,000 networking products have been tested.

Most Popular Product Types Tested by Engineering

Trifecta Networks takes great care to ensure the manufacturer authenticity of devices we receive, test and sell.    

Trifecta is a member of UNEDA, a worldwide alliance of more than 300 of the leading marketers of pre-owned networking equipment, representing the entire spectrum of the secondary market for networking equipment from companies with hundreds of employees and millions of dollars in inventory to small, entrepreneurial organizations, and upholds UNEDAs strict set of guidelines for ethical, business best practices.  http://uneda.com/faqs/


Trifecta is also a member of AscdiNatd, a nonprofit organization, made up of companies who provide technology solutions to the business community, whose mission, in part is to promote and enforce high ethical standards of business conduct within the industry. AscdiNatd member companies range from small privately owned companies to large publicly traded international corporations. http://www.ascdi.com/


Both UNEDA and AscdiNatd take counterfeiting very seriously and work with members to eliminate non-genuine, non-conforming, non-authentic, counterfeit and other suspect equipment from the marketplace.

Ascdi anti-counterfeit and ethics policies can be found at http://www.ascdi.com/anti-counterfeit/. UNEDA's policies can be located at the bottom of the “join Uneda” page here: https://uneda.com/join-uneda/.

"As a member of these organizations and on behalf of global buyers of pre-owned network equipment, Trifecta customers, staff, partners and stakeholders, Trifecta Networks has a NO tolerance policy for counterfeit equipment in our supply chain."

See our Trifecta 5-Star certification testing and inspection protocols below for more information about how we support the joint Trifecta, Uneda and AscdiNatd mission to eradicate non-genuine equipment.

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1. Comprehensive Physical Audit and Inspection

Trifecta’s 5-Star certification process starts with a physical inspection of all devices received into our 28,000 sq. ft. warehouse. Trifecta engineers confirm internal and external serial number matches, and that all manufacturer logos or trademarks, tape, labels, and stickers are intact. Engineers are looking for visible signs of tampering or repair work to ensure manufacturer authenticity. Devices exhibiting extensive exterior wear, rust, corrosion or other damage to the casing, internal ports, ejector ports, racks and mounts, power supplies, displays, boards and other visible components are rejected for inferior quality.

Exterior scratches to the casing are initially evaluated for acceptable dimensional characteristics (depth and length) by at least two independent inspectors, but any of the Trifecta warehouse operations team can flag any device for further evaluation during its warehouse journey. Once a device meets these rigorous inspection standards, board-level inspection and testing begin.

2. Board-Level Inspection

All modules and interface boards with exposed circuitry are inspected and disassembled if necessary to identify damage, unauthorized repair work and authenticity. Any board-level element that does not meet quality standards or is found to be non-conforming is rejected for further internal testing or refurbishment and returned to the supplier. Notably, Trifecta does not make claims or opinions that a device is “counterfeit” – only that the device does not conform to known manufacturer standards of authenticity. We believe only the manufacturer reserves the right to definitively assert that a device is “counterfeit.”

3. Functional Testing

During functional testing our technician's first power on and restore factory default settings by erasing all files and configurations unnecessary for normal operations. Using our in-house Testshell automation software and proprietary error-check scripts, diagnostic tests are performed on ports (transferring data across a network and measured results meet acceptable performance ranges for the test type) and internal and external interface slots. Testshell then generates a diagnostic “test report” for the device, which is cataloged and available to you upon request. Notably, we use similar methods to inspect and test UC phones in our in-house phone lab.

4. Expert Refurbishment

All items that pass testing are cleaned internally using compressed air. Our finishing team also cleans the device’s exterior, removing extraneous stickers, adhesive, and other debris. Scratches are remediated immediately after testing or during the finishing process. Any warehouse team member can transfer the item to the paint holding bin for sanding, priming and painting (or touch-up) in our in-house paint booth at any point in the warehouse journey.

The natural curing process can take 24-hours, although we can heat-cure devices for same day shipping if orders are received before cut-off times for accelerated curing. Finally, accessories, rack mounts, and power cords are added to the unit.  We believe your refurbished device should be delivered as if it came from the manufacturer.  

5. State-of-the-Art Warehousing and Packaging

The inventory we carry is carefully stored in our 28,000 sq. ft. climate-controlled warehouse, and is handled with the highest standards from receiving to shipping. Our unique Insta-Pak system, custom end-cap dunnage designs, and reinforced sidewall packaging ensure a custom-fit and while securely insulating equipment from in-transit shipping damage.


The Trifecta 5-Star internal certification process ensures that not only is your order is processed, tested and shipped to your satisfaction, but it also is backed by our Lifetime Advance Replacement warranty, ensuring your satisfaction over the life of the device.

Equipment Inspection, Testing, and Staging

External Inspection

  • Faceplate clean with no excessive marks
  • Case screws present and not stripped
  • Manufacturer stickers and markings present and legible/scan able
  • Power supplies and power supply connectors checked for damage
  • Power cord present and correct type for unit.
  • Physical ports checked for damage, bent pins, or corrosion
  • Chassis checked for dents, dings, cracks, and scratches

Internal Inspection

  • Backplane, power supply, and fan tray slots/connectors checked for damage
  • DIMM and compact flash slots check for damage
  • Compact Flash ejector checked for damage
  • Daughter cards checked for damage or missing components
  • Verify no loose screws or parts inside (Shake if possible)
  • Heatsinks properly attached, not dented or discolored
  • On-board connectors not bent or damaged
  • All required cables present and routed properly
  • On-board chips and capacitors in good condition not bubbled or leaking
  • Interior clean and free of debris (blown out if needed)

Equipment Testing

  • Technician connects the equipment to TestShell via a console cable and power cable.
  • Technician connects applicable data lines to every port of the unit under test.
  • Technician starts the TestShell test and awaits the results:
    • TestShell powers on the unit and accesses rommon.
    • TestShell deletes configuration files in rommon on switches
    • TestShell sets the configuration to be ignored on routers to boot factory.
    • TestShell boots the unit into IOS and performs a “write erase” and “erase /all nvram:”
    • TestShell reconfigures the unit for lab testing environment and tests ports.
    • TestShell enters the flash: of the unit and deletes all files excluding the IOS.
      • A squeeze is performed on applicable units to prevent “undelete”
    • TestShell processes all relevant “show” commands and evaluates the results for errors.
    • TestShell opens a diagnostic results file for Technician verification.

Refurbishment

  • Item sanded/painted as necessary to produce "Like-New" appearance
  • Internal inspection verifying all connectors properly seated
  • verify internal components are free from dust and debris
  • Secure lid to equipment body
  • Verify all screws installed match and are not stripped
  • Final wipe down and visual inspection of equipment exterior

Shipping Inspection

  • Faceplate clean with no excessive marks
  • Case screws present and not stripped
  • Accessories present are in working order and correct for the model
  • Check all slot covers are present front and rear
  • Manufacturer stickers and markings present and legible/scannable
  • Power supply connectors checked for damage
  • Physical ports checked for damage or bent pins
  • Chassis free of dents, dings, cracks, and scratches
  • Chassis plastic handles in good condition - no cracks or excessive wear
  • Verify no loose screws or parts inside (Shake if possible)

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