Unlike their counterparts on the switching side of the network, wireless management has rapidly progressed from the traditional command line interface, to on-device applets & widgets, to full browser-based GUIs that more effectively and efficiently provide admins with the ability to customize the settings necessary for the best wireless experience.
But as wireless adoption across the enterprise landscape continued to expand beyond a nice-to-have network option and became a critical component for all aspects of business operations, wireless administrators are often left managing multiple controllers throughout their network and are responsible for troubleshooting issues remotely, this has continuously become more difficult and frustrating for the admins and users alike.
A better, unified approach was clearly needed – Enter the Meraki Cloud.
By removing the wireless controller appliance from within the local physical network and moving it into a dedicated cloud portal, Meraki was able to provide its customers the configuration, control, and management in one central dashboard, no matter where the wireless network was located and without restrictions of local network policies, hardware revisions, and physical location.
By leveraging standard protocols common to most networks, like DHCP, adding new devices no longer requires an advanced network administrator to be present just to install the access point. Troubleshooting tasks like instant identification of an offline access point can now be done in seconds by any level admin with internet access to the Meraki portal. The list of simplifications of management is endless. Intuitive menus allow for easy configuration changes, security audits, and license management.
For all the management benefits provided by cloud-managed wireless networks, the one area that wasn’t directly addressed was the user experience itself. Even with the most current hardware in place, if the user experience is “the WiFi is slow”, CTOs & CFOs everywhere will continue to question why significant budgets were spent on new solutions that provided the same outcome.
It’s with the user experience in mind that the group behind Juniper’s Mist platform would focus on when designing and building their wireless cloud portal. Adopting the latest AI resources and using the reverse approach to all other OEMs, Mist takes not just the data from the wireless devices, but also the network devices that support the entire wireless platform in order to proactively find issues that lead to a poor user experience.
Authentication issues, DHCP issues, coverage, roaming, capacity, DNS, location services, and other similar insights are managed and monitored in real time to not only alert of an issue but pinpoint the necessary fix to immediately remedy how the user was impacted. With Mist, admins no longer need to spend countless hours reading log files across dozens or even hundreds of access points for an event or failure from a specific user that might have occurred hours or even days prior.
Mist is the only wireless cloud portal to provide the most robust wireless user experience by leveraging real-time data, powering AI analysis for instant and accurate problem resolution.
Trifecta Networks and our dedicated team of sales and engineering professionals are here to help you customize a solution for any of your Mist cloud-driven & AI-powered needs. A free Mist demo is available to all Trifecta customers, contact your Trifecta Representative or request a demo at info@trifectanetworks.com.