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The Trifecta team is always striving to provide great service with quick responses, follow up, and tracking. Their engineers ensure the recommended solutions are thoroughly researched to meet all our requirements. I've done business with Jason for several years now and trust him, his recommendations, his team, and the network hardware Trifecta provides.
David D.
Healthcare
My rep, Josh, is quick to answer questions and streamlines the entire ordering process, making my job a lot easier. We will continue to come back to Trifecta for our networking needs. Trifecta does a fantastic job!
Michael M.
Financial Industry
Great products, at a great price, with great customer service! Trifecta and their sales members are top-notch at providing me with the best customer service.
Al C.
Government
Had the chance to work with Dennis. Besides being very fast and friendly, he gave me extremely good advices about equipment I bought and future possible upgrades. Very thankful I met him and Trifecta, I look forward to working together in the future.
Toni F.
Manufacturing
The customer service is amazing! Even on weekends, our rep, Bobby is available and he makes things happen immediately.
Horacio M.
Security & IT Services
Fast shipping, quality refurbished product, great people!
Phil Z.
Computers & Electronics
Plain and simple, Trifecta and my rep, Jason get stuff done! In the past, we’ve been burned by other vendors. Trifecta has continually delivered and their level of service and professionalism is top-tier!
Andre P.
Business Services
Trifecta is always there for us when we need a specific item and need it fast.
Kyle B.
Healthcare
Josh is always there to provide an excellent partnership and work to identify and resolve our issues. He is proactive in our needs. The company is solid in focusing on their customers.
Bob P.
Financial Industry
Good people, great communication and low prices on the IT hardware I need!
Richard M.
Computer & Electronics
Dennis is the best at responding to my requests promptly. Trifecta ships my orders out quickly and delivers quality products.
Maurice H.
Government
Melissa Bode is a great representative of what Trifecta is all about. She is always helpful, professional, and goes above and beyond.
Rex C.
Healthcare
I've always been very pleased with the service I receive from Trifecta. Katie Fratto is awesome!
Ron R.
Education
I appreciate options when purchasing networking equipment. The refurbished phones I receive from Trifecta have a very low failure rate and our rep, Steve is always quick to provide a replacement.
Beth V.
Government
Whenever I need to order gear, my rep always makes it simple. I receive quotes in a timely manner and the things we need get delivered within days. Thanks, Trifecta!
Ryan P.
Healthcare
Trifecta does a great job when we need budgetary quotes and when it comes to purchasing equipment, Trifecta always delivery on-time.
Anita S.
Computers & Electronics
Great product selection and pricing, excellent service by my rep, Jason and prompt shipments.
Kris P.
Education
Great things happen when you call Trifecta and they make everything quick and easy.
Eugen S.
Healthcare
Bobby Watson and the rest of The Trifecta Team are super helpful. The prices are great, and the quality is top-notch. The best value I have found for network gear!
Jeremy F.
Computers and Electronics
Trifecta’s customer service and tech support is great! My rep Joe fights for me.
Chris P.
Integrator
Trifecta’s Syracuse Team always comes through for me and my network. They are easy to do business with and never let me down – even when I have “last minute” needs.
Jim B.
Life Insurance Provider
Great sales support. The Trifecta team provides competitive prices and is always easy to work with.
Bernie Y.
Telecommunications
The Trifecta Reps provide punctual and straightforward responses. Their Accounting Team is easy to work with when creating payment terms and invoicing. Thank you for always being so helpful.
Christian
Computers & Electronics
Josh Maskell – my Trifecta sales representative, is great to work with. He is professional and timely with his responses.
Clay B.
Manufacturing
Our team always receives speedy responses and Bobby is always upfront and transparent about everything pertaining to our order. It is always great working with Trifecta!
Trevor M.
Business Services
Professional, friendly and knowledgeable. I would highly recommend Trifecta as both a customer and a vendor.
Christine W.
Telecommunications
The Trifecta team is always quick to respond to all my requests and I can count on my orders being shipped out quickly.
Eric H.
Government
Melissa Bode is a dream to work with, very professional and thorough in her quotes and description of materials. Great on communicating any and all order updates.
Kara T.
Transportation
Jason is a top-notch sales rep. He is part of what makes Trifecta a great company to do business with.
Rob S.
Retail
Had the equipment I needed in stock. Can’t beat the lifetime warranty on CPO equipment, good pricing and fast delivery time. The Trifecta team is always easy to work with.
Jason D.
Manufacturing
Trifecta provides refurbished equipment at a great price, it comes out of the box looking brand new and ready to plug in. Excellent customer service from my rep, Bobby Watson.
Rony B.
Government
Melissa continues to simply amaze every time I have asked for quotes or orders. The turnaround time is second to none on quotes and orders. The communication through orders and follow-ups are exceptional. Best experience I have ever had with any company.
Roger H.
Healthcare
Trifecta is fast, flexible, and cost-effective for all our network equipment needs. Excellent customer service!
Robert W.
Healthcare
Trifecta was able to get the Juniper Networks stock when no one else could.
Clint L.
Manufacturing
No matter how much of a time crunch I’m in, Trifecta still knocks it out of the park.
James H.
Non-Profit
Josh Maskell is always very supportive and provided me immediate results on short notice, when my company needed it the most.
Mark P.
Financial Industry
Trifecta has been flexible with our rapidly changing IT needs which is much appreciated. Our account rep Melissa Bode is awesome and always available when we need something.
Vance L.
Financial Industry
Excellent customer service on the part of Steve Aksterowicz. He went above and beyond to help with a difficult situation and made it happen quickly.
Dave W.
Telecommunications
I choose Trifecta as my go-to IT vendor, they are local and an absolute joy to work with.
Leigh A.
Business Services
Amazing customer service!!! That is so hard to find these days. Joe always goes out of his way for us and is great to work with.
Kimberlee W.
Business Services
Trifecta has always come through, whether it be sourcing network hardware, VOIP phones, or desktops for us. Trifecta has a team we can count on no matter what.
Emile C.
Financial Industry
Katie Fratto is wonderful to work with! Her OCD ensures the right stuff gets purchased, ordered, and delivered without a hitch!
Chris W.
Healthcare
Trifecta is great at providing timely quotes and shipping quickly- we’ve been happy customers for years!!
Rich S.
Education
Always friendly, fast and accurate service from Trifecta! Our sales rep Melissa Bode is great, she makes sure we have everything we need!
Jared D.
Financial Industry
I have been doing business with Trifecta for years. My rep, Josh Maskell makes doing business easy. I interface with many other vendors that just present problems when I need to use their services – But not Josh, he takes care of issues immediately.
Clay B.
Manufacturing
Great service, true to their word, and a good selection of inventory.
Frank F.
Non-Profit
Despite our company's best efforts to make things as difficult as possible for our vendor partners… Melissa Bode always is able to sort out the mess, as she is obviously organized beyond reproach. She is able to deliver things on time, no matter what we do to trip her up.
Roger H.
Healthcare
We love dealing with Katie Fratto, she is one special individual and always there when we need her. Most vendors do not give us the individual attention, nor are they always available when needed. Katie offers the individual attention, we need to provide quality service.
Bobby C.
Financial Industry
Professional staff that answers all my questions in a timely manner. It is a pleasure to do business with a company like yours.
Lisa H.
Healthcare
Jason Ervin is great to work with. He's personable and humble, puts the customer first, and he takes ownership of every purchase and project. Jason is the reason I do business with Trifecta Networks.
David D.
Healthcare
Great customer service and fast response. Willing to go above and beyond to make us happy.
David B.
Government
I have been buying from Trifecta for years and I have always been satisfied with the quick shipping, excellent customer service and most importantly, the excellent service we always get from Melissa Bode.
Robel W.
Financial Industry
Katie is a class act, her customer service is hard to find in today’s market. I greatly appreciate her ability to always get what I’m needing.
Brandon R.
Healthcare
Staff is great to work with. They are always professional, helpful, and willing to go the extra mile.
John H.
County Government
I have worked with Steve A for many years. He has never let me down.
Martin S.
Community College
Working with your team is simply a pleasure. Josh Maskell has performed above and beyond what is needed and come through for us every time we have needed it. Thank you Trifecta. And Josh!
Juan V.
Healthcare
Our rep Melissa Bode is Awesome. She is always swift to reply and attentive to our needs! Thank You Melissa!
James G.
Construction
Josh Maskell is always responsive, professional and helpful making the purchase process efficient and pleasant.
Mark A.
Telecom
Katie is a wonderful rep and will stop at nothing to get the job done. And Trifecta stands behind her to make right any issues that we have.
Chris W.
Healthcare
I have had nothing but prompt and friendly responses from both Nick and Brian. They are very easy to deal with. When an issue came up it was handled professionally and promptly.
Devona Z.
Communications
What awesome customer service. Prompt response, quick turnaround and great service.
AJ M.
Multi-Site Retail
I have not had such great customer service in a very long time. Customer service has basically gone out the window for most companies these days and I really appreciate the care and quality of service that we receive. I commend Trifecta in taking such great care of their customers! I look forward to doing more business with Trifecta. Thanks and you guys rock!!!!
Adam D.
Media
Very helpful and knowledgeable staff. Worked with me to get exactly what we needed within our budget. Easy going sales reps and fun to talk to, not your regular cookie cutters.
Daniel S.
Religious Institution
Our rep is awesome to work with and does a great job getting our quotes and shipments done quickly.
Karen M.
Manufacturing
The customer and technical support are top notch. Even post-sale – excellent communication and service. Thank you.
Cody R.
Multisite Healthcare
The price on any of the phones that we have purchased is amazingly low compared to other vendors and the lifetime warranty on all the products is outstanding. The customer service is top notch also.
Mary C.
Steel Mill
Trifecta has continuously provided outstanding service, support and communications during every purchasing engagement. When we need quality re-purposed Cisco equipment, we turn to Trifecta first.
Larry J.
Local Government